Pharmacy IT Help Desk Home Page

Pharmacy IT Help Desk
Windows Web Email
Phone Documents & Printing Backup
AV Equipment Miscellaneous
 

Web

How to change your WatIAM password
How to update your WatIAM information
How to log into Sharepoint
How to create an IT ticket
 
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Email

How to add an email account in Outlook 2010
How to create an out-of-office message in Outlook 2010
How to identify spam
How to add Pharmacy room schedules to Outlook 2010
How to book a room using Outlook 2010
How to invite email recipients to a meeting using Outlook 2010
How to book a room in Outlook 2010
 
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Phone

How to assign a phone number to AutoDial
How to change a FeatureKey label
How to Make A Conference Call
Information on Campus Voice Mail
How to connect to eduroam on android and iphone
Connecting to the eduroam wireless network
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Documents & Printing

How to secure print to a Xerox WorkCentre printer
How to email a scanned document to yourself using a Xerox WorkCentre printer
How to print a document with a staple
 
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Files & Backup

How to setup Carbonite Online Backup
How to backup individual files and folders using Carbonite Online Backup
How to recover individual files and folders using Carbonite Online Backup
How to perform a full system backup
 
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AV Equipment

How to log into Presentation Mode
How to log into Overflow Mode
How to display video from a source
How to play audio from a source
How to adjust microphone control
How to adjust lighting control
How to use PHR1004 Q&A microphones
How to use Overflow Q&A microphones
How to shutdown the system in PHR1004
How to use the system in PHR1012
How to use Wall Plates (2009 & Fishbowls)
How to use the Projector in room 7007
How to fix Crestron if you get locked out
How to fix the instructor PC if you get locked out
How to use IHB 2018 (McMaster)
 
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Miscellaneous

How to setup Recording with the in-built Camera in the Room
Examsoft: What to do If
How to use Remark Office
 
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If the answer you are looking for is not available at our help desk, please feel free to contact IT by creating a ticket. Suggestions for additional help documents are always appreciated.
 
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Website and original content created by Lucas Connors - August 2011.