Step 1: Carbonite LoginGo to https://account.carbonite.com/
. If you are not already signed in, enter your WatIAM email address and WatIAM password
Step 2: Login
Click the "Log in" button to log into Carbonite.
Step 3: View Backup
Select the link labelled "View backup" as shown.
Step 4: Navigate to Files
Navigate to the folder containing the subfolders or files you would like to recover. The user interface on this screen should feel somewhat familiar to Windows Explorer.
Step 5: Select Files and Folders
Use the boxes to select the subfolders and files you would like to recover.
Step 6: Download Selected
Click the "Download" button to download the selected files and subfolders.
Step 7: Save .zip Archive
Your files will be compressed into a .zip archive. Click the "Save" button to save it to your computer.
Step 8: Locate and Save
Using the Windows Explorer window, navigate to where you would like to save all of the files and subfolders within the .zip archive. Then click the "Save" button.
Step 9: Unzip Archive
In Windows, find the folder you just saved the .zip archive in. Then right-click the archive and select 7-Zip, then select "Extract to..." as shown.
Step 10: Recovered Files
Your files will be recovered within the extracted folder.
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